What have I done?!
My Product Management experience revolved around multiple categorical product lines--Device Charging Carts, Charging Stations, and AV Carts. These responsibilities included training new hires on my product lines, competitive research, sales data analysis and forecasting, life-cycle management (EoL), coordinating engineering changes, improving existing products by adding features, identifying collaborative partnerships (i.e. Synnex, Lenovo, Ruckus, Microsoft Minecraft), and Sales support.
My Product Development experience offered the opportunity to create brand new products--from the ground up--adding to the categorical product lines I managed. This included introducing charging stations, top-loading carts, and VR carts to my product offerings; each which adapted the present needs prospective customers, into user-friendly products, driven by stage-gate and agile methodology.
In order to complete the task at hand, creating new products that offered value to both new and old customers, I had to interact with multiple stakeholders and departments. This included: developing the Minimum Viable Product (MVP) and pitching the concept to the owners and C-level (supported by market demand and cost justification), creation of thorough Product Requirements Documents (PRDs) for engineering, creation of Product Marketing Briefs (PMBs) for marketing, working through iterative prototypes with manufacturing, procuring and sourcing parts via purchasing, forecasting sales to the finance department based on market research, and, once the product was finalized and tested for safety (UL), training sales on the value proposition and narrative to sell it to the masses, and finally training customer service how to troubleshoot and support resulting customers. It surely required "plate spinning" abilities, balancing each department's duties and maintaining operational efficiency, while sticking to a timeline--especially when I found myself working on multiple products at the same time. In order to keep everything moving, and people accountable, I arranged weekly cross-functional meetings (stand ups) with representatives of each department present.
Beyond new product creation, it was also my job to create the user guides as well as installation instructions from scratch. This is where I showcased my writing skills by translating the specifications and purpose of each product into easily digestible and coherent content for the end user to use, and ultimately resulting in a positive experience with the purchase.
In addition to cooperatively developing digital content (ads, product videos, etc.), whitepapers, and case studies with the marketing team, I attended both regional and national trade shows to interact with various customer bases to showcase the products and drum up leads, through thoughtful conversation and solution selling techniques.
Below you will find a rundown of the products I worked on and personally developed during my career, as a Product Manager/Developer:
My Product Development experience offered the opportunity to create brand new products--from the ground up--adding to the categorical product lines I managed. This included introducing charging stations, top-loading carts, and VR carts to my product offerings; each which adapted the present needs prospective customers, into user-friendly products, driven by stage-gate and agile methodology.
In order to complete the task at hand, creating new products that offered value to both new and old customers, I had to interact with multiple stakeholders and departments. This included: developing the Minimum Viable Product (MVP) and pitching the concept to the owners and C-level (supported by market demand and cost justification), creation of thorough Product Requirements Documents (PRDs) for engineering, creation of Product Marketing Briefs (PMBs) for marketing, working through iterative prototypes with manufacturing, procuring and sourcing parts via purchasing, forecasting sales to the finance department based on market research, and, once the product was finalized and tested for safety (UL), training sales on the value proposition and narrative to sell it to the masses, and finally training customer service how to troubleshoot and support resulting customers. It surely required "plate spinning" abilities, balancing each department's duties and maintaining operational efficiency, while sticking to a timeline--especially when I found myself working on multiple products at the same time. In order to keep everything moving, and people accountable, I arranged weekly cross-functional meetings (stand ups) with representatives of each department present.
Beyond new product creation, it was also my job to create the user guides as well as installation instructions from scratch. This is where I showcased my writing skills by translating the specifications and purpose of each product into easily digestible and coherent content for the end user to use, and ultimately resulting in a positive experience with the purchase.
In addition to cooperatively developing digital content (ads, product videos, etc.), whitepapers, and case studies with the marketing team, I attended both regional and national trade shows to interact with various customer bases to showcase the products and drum up leads, through thoughtful conversation and solution selling techniques.
Below you will find a rundown of the products I worked on and personally developed during my career, as a Product Manager/Developer:
CUBE Micro Charging Station
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CUBE Micro Charging Tray
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The above pictured CUBE cart was a collaboration with Microsoft that I was lucky to be a part of, in support of their game Minecraft. It presented the opportunity to cross-brand our best-selling cart with a custom vinyl wrap to be included in a device package bundle, and sold at Microsoft flagship stores nationwide. This project involved many parties, including the OEMs, as well as Sales teams and third-parties who helped bring the solution all together.
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